Returns & Exchanges
Due to the custom nature of our hand-crafted fine art photography and limited edition prints, all sales are considered final once production begins. We are committed to ensuring your Peter Lik masterpiece arrives in pristine condition and offer comprehensive support for items damaged during transit.
Return Process
- 1.Inspection Upon Arrival
Carefully examine your artwork immediately upon delivery and document any visible damage to the packaging or the piece itself with high-resolution photographs.
- 2.Contact Gallery Support
Notify our collector services team within 48 hours of receipt if there are any issues, providing your order number and the photographic evidence of the damage.
- 3.Return Authorization
Once your claim is reviewed, we will issue a Return Merchandise Authorization (RMA) and provide specific instructions for the secure crating and shipping of the artwork.
- 4.Replacement Processing
Upon receiving and inspecting the returned gallery piece, we will prioritize the production and shipment of a replacement to ensure your collection is complete.